Faq

I need help, who do I contact?
Travel Support Phone UK: 0208 1589939 Phone Outside the UK: +44 (20) 81585939 Email: support@2tiertravel.com

What is the 2Tier Travel Club?
The 2Tier Travel Club is a private, Members Only, suite of special Travel orientated products and services that are not available to the general public.

How much does the 2Tier Travel Club Membership cost?
For a full overview of the benefits and membership fees see our website (www.2tiertravel.com)

What happens if I want to cancel my Membership?
Oh no! We hope not, but if you do feel the 2Tier Travel Club suite of benefits and services is no longer for you, please call us and we’ll help you out.

How do I get support with billing?
You can update your payment details and member information at any time on the main Member Subscription module. Click here to access.

I need help with my login details.
You can reset or change your login details any time from the Subscription module.

I need to cancel or change a travel booking I made.
That’s what we are here for! We love helping our Members with their travel plans, and remember we never charge anything for service of any kind – unlike the big guys.

What are the general terms and conditions?
You can find our general terms and conditions from within the Members Portal, see the link at the bottom of each page footer.

Will I save money on my travel bookings?
Yes! As a closed Membership program, we can provide un-published’ fares and rates that the big guys can’t. You can regularly save more than 50% on hotel bookings from all around the world.

How much can I save?
Our average Members will easily save over €1,000 per year, and often much more. Our special benefits are not just confined to travel products, we have special savings programs designed to save you money every day and at brands and services you are very likely already using.

How do I learn more?
Each of our exclusive Member Benefits are listed within the Member portal as well as within the terms and conditions section, but of course, we’re here to help just give us a call.